Frequently Asked Questions
Got questions about orders, delivery, or returns? We've got answers.
Orders & Payment
Simply browse our shop, add items to your cart, and proceed to checkout. Fill in your delivery details and choose your preferred payment method to complete the order.
We accept bank transfer, card payments, and pay-on-delivery for select locations.
Yes, contact us as soon as possible via WhatsApp or email before your order is shipped, and we'll do our best to help.
Delivery
We currently deliver to select states only. Check our Shipping & Returns page for the full list of areas we cover.
Delivery within Ibadan typically takes 1-2 business days. Other locations may take longer depending on distance.
Delivery fees vary by location and order size. Free delivery is available on qualifying orders within Ibadan.
Returns & Warranty
Yes, we accept returns within 7 days of delivery for items that are faulty, damaged, or not as described. The item must be unused and in its original packaging.
Most of our electronics come with a manufacturer's warranty. Warranty details vary by product, so check the product page or ask us before purchase.
Contact us via WhatsApp or email with your order details, and we'll guide you through the return process.
Products
Yes, all our products are brand new and quality checked before listing. We don't sell used or refurbished items.
For larger appliances like fridges, we can offer guidance on setup. Contact us after your order for assistance.
Reach out to us via WhatsApp — we restock regularly and can let you know when it's available again.
